Assessing Service Quality : : satisfying The Expectations Of Library Customers.
| Main Author: | Hernon, Peter |
|---|---|
| Other Authors: | Altman, Ellen |
| Format: | Open Shelf |
| Published: |
Chicago:
America Library Association.
|
| Edition: | 2nd ed.. |
| Subjects: |
| Bibliography: |
Mawaddah Books |
|---|---|
| ISBN: |
9780838910214 |