Assessing Service Quality : : satisfying The Expectations Of Library Customers.
| Main Author: | Hernon, Peter |
|---|---|
| Other Authors: | Altman, Ellen |
| Format: | Open Shelf |
| Published: |
Chicago:
America Library Association.
|
| Edition: | 2nd ed.. |
| Subjects: |
KKTM MASJID TANAH
| Call Number: |
Z 711 H473 2010 |
|---|
| Accession | Item Category | SMD | Status | Due Date | Notes |
|---|
| 0000036390 | OPEN SHELF | BOOK | AVAILABLE |