Lean six sigma in services : applications and case studies

Main Author: Furterer, Sandra L.
Format: Open Shelf
Published: Boca Raton: CRC Press, 2009.
Subjects:
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090 0 0 |a TS 156.8   |b .F88 2009 
100 1 |a Furterer, Sandra L.  
245 1 0 |a Lean six sigma in services : applications and case studies   |c Sandra L. Furterer. 
260 |a Boca Raton:   |b CRC Press,   |c 2009. 
300 |a xiv, 468p.:   |b ill.;   |c 24cm. 
500 |a Includes Index 
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