Lean six sigma in services : applications and case studies
| Main Author: | Furterer, Sandra L. |
|---|---|
| Format: | Open Shelf |
| Published: |
Boca Raton:
CRC Press,
2009.
|
| Subjects: |
| Item Description: |
Includes Index |
|---|---|
| Physical Description: |
xiv, 468p.: ill.; 24cm. |
| ISBN: |
9781420078886 |