Janakiraman, B., & Gopal, R. (2007). Total quality management: Text and cases. New Delhi: Prentice-Hall of India Private Limited.
Chicago Style CitationJanakiraman, B., and R.K Gopal. Total Quality Management: Text and Cases. New Delhi: Prentice-Hall of India Private Limited, 2007.
MLA CitationJanakiraman, B., and R.K Gopal. Total Quality Management: Text and Cases. New Delhi: Prentice-Hall of India Private Limited, 2007.
Warning: These citations may not always be 100% accurate.