Gitlow, H. S., Oppenheim, A. J., Oppenheim, R., & Levine, D. M. (2005). Quality management (3rd ed.). New York: The McGraw-Hill Companies, Inc.
Chicago Style CitationGitlow, Howard S., Alan J. Oppenheim, Rosa Oppenheim, and David M. Levine. Quality Management. 3rd ed. New York: The McGraw-Hill Companies, Inc, 2005.
MLA CitationGitlow, Howard S., Alan J. Oppenheim, Rosa Oppenheim, and David M. Levine. Quality Management. 3rd ed. New York: The McGraw-Hill Companies, Inc, 2005.
Warning: These citations may not always be 100% accurate.