Managing business process flows : principles of operations management

Main Author: Anupindi, Ravi.
Other Authors: Chopra, Sunil., Deshmukh, Sudhakar D., Mieghem, Jan A.Van., Zemel, Eitan.
Format: Open Shelf
Published: Upper Saddle River,N.J: Pearson Education, Inc, 2006
Edition: 2nd ed.
Subjects:
Physical Description: xiv,340 p.: ill.; 26 cm.+ cd.
Bibliography: Includes bibliographical references and index.
ISBN: 0130675466