Cover Image

Brains on fire : igniting powerful, sustainable, word of mouth movements

Other Authors:	Phillips, Robbin
Format:	Open Shelf
Published:	Hoboken, NJ.: John Wiley & Sons Inc., c2010.
Subjects:	Word-of-mouth advertising Business referrals Consumer satisfaction
Online Access:	Synopsis

Similar Items

Secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth
by: Silverman, George, 1942
Published: (2011)

The secrets of word-of mouth marketing: how to trigger exponential sales through runaway word of mouth.
by: Silverman, George
Published: (2011)

Buzzmarketing : get people to talk about your stuff
by: Hughes, Mark
Published: (2005)

The customer is key : gaining an unbeatable advantage througf customer satisfaction
by: Lele, Milind M.
Published: (1987)

Double your business : how to break through the barriers to higher growth, turnover, and profit
by: Duncan, Lee
Published: (2012)

Winning the customer : turn customers into fans and get them to spend more
by: Imbrianne, Lou
Published: (2012)

The customer signs your paycheck
by: Cooper, Frank
Published: (2010)

Stop selling, start partnering : the new thinking about finding and keeping customers
by: Wilson, Larry
Published: (1994)

Customer Satisfaction : Practical tools For Building Important Relationship
by: Scott,Dru
Published: (2000)

Customer behavior : a managerial perspective
by: Sheth, Jagdish,N
Published: (2004)

The value network : integrating the five critical processes that create customer satisfaction
by: De Rose, Louis
Published: (1994)

Pengurusan khidmat pelanggan: petua & teknik.
by: Rahmat Ismail
Published: (2001)

Five star service, one star budget : how to create magic moments for your customers that get you notices, remembered and referred
by: Heppell, Michael
Published: (2006)

Streetwise customer - focused selling : understanding customer needs, building trust, and delivering solutions .... the smarter path to sales success
by: Stephens, Nancy J
Published: (1977)

Measuring Customer Satisfaction:A Guide to managing Quality Customer Service.
by: Gerson,Richard F.
Published: (1993)

Organizational behavior : improving performance and commitment in the workplace
by: Colquitt, Jason
Published: (2013)

Organizational behavior : improving performance and commitment in the workplace
by: Colquitt, Jason A
Published: (2009)

The Apple experience : secrets to building insanely great customer loyalty
by: Gallo, Carmine
Published: (2012)

Now, build a great business! : 7 ways to maximize your profits in any market
by: Thompson, Mark
Published: (2011)

Pengurusan khidmat pelanggan : petua & teknik
by: Rahmat Ismail
Published: (2001)

The Apple experience : the secrets of delivering insanely great customer service
by: Gallo, Carmine
Published: (2012)

Pengurusan khidmat pelanggan : petua & teknik
by: Rahmat Ismail
Published: (2001)

The value profit chain: treat employees like customers and customers like employees.
by: Heskett, James L., Sasser, W. Earl, Schlesinger, Leonard A.
Published: (2003)

Customer service : career success through customer satisfaction..
by: Timm, Paul R.
Published: (2005)

The eight suns of Asian service practising outstanding customer service in Asia.
by: Freemantle, David
Published: (2003)

Uplifting service : the proven path to delighting your customers, colleagues and everyone else you meet
by: Kaufman, Ron
Published: (2012)

Organizatiobnal behavior : improving performance and commitment in the workplace
by: Colquitt, Jason A.

Organizational behavior : improving performance and commitment in the workplace
by: Colquitt, Jason A.
Published: (2013)

Up your service insights : true stories of winners and losers in the quest for superior service
by: Kaufman, Ron
Published: (2005)

Waiting for your cat to bark?: persuading customers when they ignore marketing.
by: Eisenberg, Bryan
Published: (2006)

Beyond buzz : the next generation of word-of mouth marketing
by: Kelly, Lois

Planning for power advertising : a user's manual for students and practitioners
by: Halve, Anand Bhaskar
Published: (2005)

Advertising in the marketplace
by: Burke, John D.
Published: (1980)

Instant referrals
by: Sugars, Bradley J.
Published: (2006)

Creative strategies : : idea management for marketing, advertising, media and design /
by: Pricken, Mario.
Published: (2010)

Pocketbook power : how to reach the hearts and minds of today's most coveted consumers - Women
by: Kanner, Bernice
Published: (2004)

Nelson Mandela in his own words from freedom to the future : tributes and speeches
by: Mandela, Nelson
Published: (2003)

Handbook of customer satisfaction
by: Hill, N
Published: (2006)

Evangelist marketing : what Apple.Amazon, and Netflix understand about their customer (that your company probably doesn't)
by: Goldfayn, Alex L
Published: (2011)

Pelanggan setia
by: Md. Ali Berahim
Published: (2010)