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Super service : seven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it

Main Author: Gee, Val
Other Authors: Gee, Jeff
Format: Open Shelf
Published: New York: McGraw-Hill., 2009.
Subjects:
Customer relations
Customer services
Online Access: Synopsis
Physical Description: 204p.: ill.; 24cm..
Bibliography: Includes index
ISBN: 9780071625791

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