Gee, V., & Gee, J. (2009). Super service: Seven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it. New York: McGraw-Hill..
Chicago Style CitationGee, Val, and Jeff Gee. Super Service: Seven Keys to Delivering Great Customer Service Even When You Don't Feel Like It, Even When They Don't Deserve It. New York: McGraw-Hill., 2009.
MLA CitationGee, Val, and Jeff Gee. Super Service: Seven Keys to Delivering Great Customer Service Even When You Don't Feel Like It, Even When They Don't Deserve It. New York: McGraw-Hill., 2009.
Warning: These citations may not always be 100% accurate.