How to talk to customers : create a great impression every time with magic

Main Author: Berenbaum, Diane
Other Authors: Larkin, Tom
Format: Open Shelf
Published: San Fransisco: Jossey-Bass, 2007.
Subjects:
Online Access: Synopsis
LEADER 00697pamja2200193 4500
001 0000021491_0001
005 20130513090000.0
020 |a 9780787987527  
090 0 0 |a HF5415.5   |b .B473 2007 
100 1 |a Berenbaum, Diane  
245 1 0 |a How to talk to customers :   |b create a great impression every time with magic   |c Diane Berenbaum, Tom Larkin. 
260 |a San Fransisco:   |b Jossey-Bass,   |c 2007. 
300 |a x, 209p.:   |b ill.;   |c 25cm.. 
504 |a Includes bibliographical references and index 
650 0 0 |a Customer relations  
650 0 0 |a Interpersonal relations  
700 1 2 |a Larkin, Tom  
856 0 0 |3 Synopsis   |u http://library.mara.gov.my:8080/e-docs/synopsis/0000021491_sin.jpg 
999 |a 0000024649