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00697pamja2200193 4500 |
001 |
0000021491_0001 |
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20130513090000.0 |
020 |
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|a 9780787987527
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090 |
0 |
0 |
|a HF5415.5
|b .B473 2007
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100 |
1 |
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|a Berenbaum, Diane
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245 |
1 |
0 |
|a How to talk to customers :
|b create a great impression every time with magic
|c Diane Berenbaum, Tom Larkin.
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260 |
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|a San Fransisco:
|b Jossey-Bass,
|c 2007.
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300 |
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|a x, 209p.:
|b ill.;
|c 25cm..
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504 |
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|a Includes bibliographical references and index
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650 |
0 |
0 |
|a Customer relations
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650 |
0 |
0 |
|a Interpersonal relations
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700 |
1 |
2 |
|a Larkin, Tom
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856 |
0 |
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|3 Synopsis
|u http://library.mara.gov.my:8080/e-docs/synopsis/0000021491_sin.jpg
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999 |
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|a 0000024649
|