Effective customer care
| Main Author: | Wellington, Pat |
|---|---|
| Format: | Open Shelf |
| Published: |
London:
Kogan Page,
c2010.
|
| Series: |
Creating success
|
| Subjects: |
| LEADER | 00570pamja2200193 4500 | ||
|---|---|---|---|
| 001 | 0000021481_0001 | ||
| 005 | 20130510090000.0 | ||
| 020 | |a 9780749459970 | ||
| 090 | 0 | 0 | |a HF5415.5 |b .W449 2010 |
| 100 | 1 | |a Wellington, Pat | |
| 245 | 1 | 0 | |a Effective customer care |c Pat Wellington. |
| 260 | |a London: |b Kogan Page, |c c2010. | ||
| 300 | |a xiv, 130p.: |b ill.; |c 22cm.. | ||
| 440 | 0 | |a Creating success | |
| 650 | 0 | 0 | |a Customer relations |
| 650 | 0 | 0 | |a Customer services |
| 650 | 0 | 0 | |a Customer relations |x Case studies |
| 650 | 0 | 0 | |a Customer services |x Case studies |
| 999 | |a 0000024642 | ||