Great customer connections : simple psychological techniques that guarantee exceptional service
| Main Author: | Gallagher, Richard S. |
|---|---|
| Format: | Open Shelf |
| Published: |
New York:
American Management Association,
2006.
|
| Subjects: |
| Physical Description: |
xvi, 239p.; 24cm.. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
9780814473085 |