Great customer connections : simple psychological techniques that guarantee exceptional service

Main Author: Gallagher, Richard S.
Format: Open Shelf
Published: New York: American Management Association, 2006.
Subjects:

PERPUSTAKAAN IP MARA

Call Number: HF5415 5 G354 2006
Accession Item Category SMD Status Due Date Notes
0000024625 OPEN SHELF BOOK AVAILABLE