Difficult conversations : how to discuss what matters most

Main Author: Stone, Douglas
Format: Open Shelf
Published: London: Portfolio Penguin, 2011.
Subjects:
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100 1 |a Stone, Douglas  
245 1 0 |a Difficult conversations :   |b how to discuss what matters most   |c Douglas Stone, Bruce Patton, Sheila Heen. 
260 |a London:   |b Portfolio Penguin,   |c 2011. 
300 |a xxxiii, 311p.;   |c 20cm.. 
650 0 0 |a Interpersonal communication   |x Case studies  
650 0 0 |a Interpersonal communication  
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