Raving fans : a revolutionary approach to customer service
| Main Author: | Blanchard, Kenneth |
|---|---|
| Other Authors: | Mackay, Harvey, Sheldon M., Bowles |
| Format: | Open Shelf |
| Published: |
Hammersmith,London:
Harper Collins Publishers,
1993.
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| Subjects: | |
| Online Access: |
Synopsis |
| Physical Description: |
137p.; 21cm.. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
9780006530695 |