10 steps to successful customer service
| Main Author: | Kamin, Maxine |
|---|---|
| Format: | Open Shelf |
| Published: |
Alexandria,Virginia:
ASTD Press,
c2010.
|
| Series: |
10 steps series
|
| Online Access: |
Synopsis |
| LEADER | 00577pamja2200169 4500 | ||
|---|---|---|---|
| 001 | 0000019544_0001 | ||
| 005 | 20140827090000.0 | ||
| 020 | |a 9781562865900 | ||
| 090 | 0 | 0 | |a HF5415.5 |b .K36 2010 |
| 100 | 1 | |a Kamin, Maxine | |
| 245 | 0 | 0 | |a 10 steps to successful customer service |c Maxine Kamin. |
| 260 | |a Alexandria,Virginia: |b ASTD Press, |c c2010. | ||
| 300 | |a xviii, 170p.: |b ill.; |c 23cm.. | ||
| 490 | 0 | |a 10 steps series | |
| 504 | |a Includes bibliographical references and index | ||
| 856 | 0 | 0 | |3 Synopsis |u http://library.mara.gov.my:8080/e-docs/synopsis/0000019544_sin.jpg |
| 999 | |a 0000021944 | ||