Dealing with difficult people for rookies
| Main Author: | Kay, Frances |
|---|---|
| Format: | Open Shelf |
| Published: |
London:
Marshall Cavendish Business,
c2010.
|
| Online Access: |
Synopsis |
| Item Description: |
Includes index |
|---|---|
| Physical Description: |
168p.: ill.; 23cm.. |
| ISBN: |
9780462099781 |