Cover Image

Quality : a critical introduction

Main Author:	Beckford, John L. W.
Format:	Open Shelf
Published:	New York, NY: Routledge., c1998.
Edition:	3rd ed..
Subjects:	Total quality management > Case studies Service industries > Management > Case studies Manufacturing industries > Management > Case studies
Online Access:	Synopsis

Similar Items

Services Marketing in Asia a case book
by: Wirtz, Jochen
Published: (2005)

Corporate management system : case study of Malaysian companies
by: Norsaidatul Akmar Mazelan
Published: (2004)

Corporate management styles : case study of Malaysian companies
by: Norsaidatul Akmar Mazelan
Published: (2000)

Malaysian management cases

Quality management for organizational excellence : introduction to total quality
by: Geotsch, David L.
Published: (2010)

Quality management for organizational excellence : introduction to total quality
by: Goetsch, David L.

Quality management for organizational excellence: introduction to total quality.
by: Goetsch, David L., Davis, Stanley B.
Published: (2010)

Business strategy in Asia : a case book
by: Kulwant Singh
Published: (2004)

Cases in human resource management in hospitality..
by: Gilmore, Shirley A.
Published: (2005)

Operations management cases
by: Gehrlein, William V
Published: (2007)

Service operations management
by: Schmenner, Roger W., 1947
Published: (1995)

Quality Management : Introduction To Total Quality Management For Production,Processing and Service
by: Goetsch,David L
Published: (2006)

Business : an integrative approach
by: Fry, Fred L.
Published: (2004)

Human resource management: a case study approach.
Published: (2008)

Services marketing: concepts, strategies & cases.
by: Hoffman, K. Douglas, Bateson, John E. G.
Published: (2011)

Total quality management
by: Suganthi, L.
Published: (2004)

Total quality management
by: Suganthi, L.
Published: (2004)

Case studies in business, society, and ethics..
by: Beauchamp, Tom L.
Published: (2003)

Management communication : a case-analysis approach
by: O'Rourke, James S.
Published: (2004)

Management communication : a case-analysis approach
by: O'Rourke, James S.
Published: (2004)

Management communication : a case-analysis approach
by: O'Rourke, James S., 1946- .
Published: (2001)

Management communication : a case-analysis approach
by: O'Rourke, James S., 1946- .
Published: (2001)

Intrapreneurship : how to be an enterprising individual in a successful business
by: Lessem, Ronnie
Published: (1988)

Business, institutions and ethics : a text with cases and reading
by: Dienhart, John W.
Published: (2000)

Strategic management theory
by: Hill, Charles W. L.
Published: (2015)

Strategic management theory
by: Hill, Charles W. L.
Published: (2015)

Strategic management theory : an integrated approach
by: Hill, Charles W.L.
Published: (2010)

Total quality management/
by: Oakland,, John S.
Published: (1989)

The case study handbook : how to read, discuss, and write persuasively about cases
by: Ellet, William
Published: (2005)

The 17 Essential Qualities Of a Team Player:Becoming The Kind Of Person Every Team Wants
by: Maxwell,John C
Published: (2002)

Cases in leadership
Published: (2013)

Strategic Management : a dynamic perspective:concepts and cases
by: Carpenter, Mason Andrew
Published: (2007)

Policy-making and executive action
by: McNicholas,, Thomas J.
Published: (1977)

The Toyota way : 14 management principles from the world's greatest manufacturer
Published: (2004)

Introduction to hospitality
by: Walker, John R.
Published: (2021)

Business strategy in Asia a casebook..
by: Singh, Kulwant
Published: (2004)

Business strategy in Asia : a casebook
by: Singh, Kulwant

Cases in collective bargaining and industrial relations : A decisional approach
by: Hilgert, Raymond L
Published: (2003)

Service management for competitive advantage
by: Fitzsimmons, James A.
Published: (1994)

Service management : opreations, strategy, information technology
by: Fitzsimmons, James A.
Published: (2011)