Perfect phrases for dealing with difficult people : hundreds of ready - to - use phrases for handling conflict, confrontations and challenging personalities

Main Author: Benjamin, Susan F.
Format: Open Shelf
Published: New York, NY: McGraw - Hill., c2008.
Online Access: Synopsis

PERPUSTAKAAN IP MARA

Accession Item Category SMD Status Due Date Notes
0000021026 OPEN SHELF BOOK FINAL PROCESSING