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| LEADER |
00624pamja2200181 4500 |
| 001 |
0000018117_0001 |
| 005 |
20100415090000.0 |
| 020 |
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|a 9810529384
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| 100 |
1 |
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|a Kaufman, Ron
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| 245 |
0 |
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|a Up your service!,great ideas :
|b tools tips and proven techniques to lift your service higher
|c Ron Kaufman.
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| 260 |
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|a Singapore:
|b Ron Kaufman Pte Ltd.,
|c c2005.
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| 300 |
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|a xi, 268p.:
|b ill.;
|c 22cm.
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| 650 |
0 |
0 |
|a Customer service
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| 650 |
0 |
0 |
|a Marketing and sales
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| 650 |
0 |
0 |
|a Self improvement
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| 650 |
0 |
0 |
|a Management
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| 856 |
0 |
0 |
|3 Synopsis
|u http://library.mara.gov.my:8080/e-docs/synopsis/0000018117_sin.jpg
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| 999 |
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|a 0000020212
|
