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| LEADER |
00607pamja2200193 4500 |
| 001 |
0000018071_0001 |
| 005 |
20100714090000.0 |
| 020 |
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|a 9780071632881
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| 090 |
0 |
0 |
|a HF5415.5
|b .C663 2010
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| 100 |
1 |
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|a Cooper, Frank
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| 245 |
0 |
4 |
|a The customer signs your paycheck
|c Frank Cooper.
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| 260 |
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|a New York:
|b McGraw-Hill,
|c c2010.
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| 300 |
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|a viii, 224p.:
|b ill.;
|c 20cm..
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| 500 |
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|a Includes index
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| 650 |
0 |
0 |
|a Customer relations
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| 650 |
0 |
0 |
|a Customer services
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| 650 |
0 |
0 |
|a Consumer satisfaction
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| 856 |
0 |
0 |
|3 Synopsis
|u http://library.mara.gov.my:8080/e-docs/synopsis/0000018071_sin.jpg
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| 999 |
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|a 0000020176
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