Cover Image

Quality Service

Main Author:	D.Keith Denton
Format:	Open Shelf
Published:	k.lumpur: s.a.majeed & co, 1994.

Similar Items

Did you know? : fascinating facts and fallacies about business
by: Denton, D.Keith
Published: (1994)

Quality customer service for front line staff
by: Martin, William B.
Published: (1994)

Quality customer service
by: Martin, William B.
Published: (1989)

Productivity and service quality : an essential reading for service providers
by: Han, Flora
Published: (1996)

Development Administration In Malaysia : Report To The Goverment Of Malaysia
by: Montgomery, John D
Published: (1966)

The business of design : balancing creativity and profitability
by: Granet, Keith
Published: (2011)

The business of design : balancing creativity and profitability
by: Granet, Keith
Published: (2011)

Services marketing: integrating customer focus across the firm.
by: Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.
Published: (2013)

Services marketing: integrating customer focus across the firm.
by: Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.
Published: (2009)

The Public Service of Malaysia : Some reflections on Quality, Productivity and Dicipline
by: Ahmad Sarji bin Abdul Hamid
Published: (1991)

Delivering quality service : balancing customer perceptions and expectations
by: Zeithaml, Valarie A.
Published: (1990)

Assessing Service Quality : : satisfying The Expectations Of Library Customers.
by: Hernon, Peter

The public service of Malaysia : some reflections on quality productivity and discipline
by: Ahmad Sarji bin Abdul Hamid, Tan Sri Dato' Seri, 1938-
Published: (1992)

Measuring Customer Satisfaction:A Guide to managing Quality Customer Service.
by: Gerson,Richard F.
Published: (1993)

Customer Service
by: Humphrey, Doris D.
Published: (2011)

Citra karya : falsafah, nilai dan etika dalam perkhidmatan awam.
Published: (1994)

Citra karya : falsarah, nilai dan etika dalam perkhidmatan awam.
Published: (1994)

Citra karya : falsafah, nilai dan etika dalam perkhidmatan awam.
Published: (1994)

Citra karya : falsafah, nilai dan etika dalam perkhidmatan awam.
Published: (1994)

Citra Karya : falsafah, nilai dan etika dalam Perkhidmatan Awam
Published: (1994)

Citra karya : Falsafah,nilai dan etika dalam perkhidmatan awam
by: Institut Tadbiran Awam Negara(INTAN)
Published: (1994)

Citra karya : falsafah, nilai dan etika dalam perkhidmatan awam
Published: (1994)

Citra Karya : Falsafah , Nilai Dan Etika Dalam Perkhidmat Awam
by: Inatn.
Published: (1994)

Citra karya : Falsafah,nilai dan etika dalam perkhidmatan awam
by: Institut Tadbiran Awam Negara(INTAN)
Published: (1994)

Perkhidmatan awam yang berkualiti daripadaperspektif Ahmad Abdul Hamid : Towards quality public service:selected speed Dato'Seri Ahmad Sarji bin Abdul Hamid
by: Ahmad Sarji, Abdul Hamid
Published: (1991)

Quality customer Service
by: Martin,William B.
Published: (2001)

Stop selling, start partnering : the new thinking about finding and keeping customers
by: Wilson, Larry
Published: (1994)

The civil service of Malaysia : a paradigm shift(improvements and Development in the civil service of Malaysia 1993)
by: Ahmad Sarji, Abdul Hamid
Published: (1994)

Service management for competitive advantage
by: Fitzsimmons, James A.
Published: (1994)

Citra karya falsafah, nilai dan etika dalam Perkhidmatan Awam.
Published: (1994)

The Civil Service of Malaysia : A Paradigm Shift; (Improvements and Development in The Civil Service of Malaysia 1993)
by: Ahmad Sarji bin Abdul Hamid
Published: (1994)

Malaysia service industries.
Published: (1994)

Perkhidmatan pelanggan yang berkualiti
by: Martin, William B.
Published: (1994)

How to measure service quality & customer satisfaction : the information field quide for tools and techniques.
by: Chakrapani, Chuck
Published: (1998)

Quality : a critical introduction
by: Beckford, John L. W.
Published: (1998)

Panduan pelaksanaan sistem penilaian prestasi perkhidmatan awam Malaysia,1993
Published: (1994)

Perkhidmatan Awam Malaysia : satu peralihan paradigma
by: Ahmad Sarji bin Abdul Hamid
Published: (1994)

Upside-down marketing: : turning your ex-customers into your best customers/
by: Walther, George R.
Published: (1994)

Panduan peperiksaan khas memasuki Skim Pembantu Tadbir
by: Abdul Aziz Abdul Hamid Khan
Published: (1994)

Citra Karya : falsafah ,nilai dan etika dalam perkhidmatan awam.
Published: (1994)