Townsend, P. L., & Joan E.Gebhardt. (2008). How organizations learn: Investigate,identify,institutionalize. Milwaukee: ASQ Quality Press Publication.
Chicago Style CitationTownsend, Patrick L., and Joan E.Gebhardt. How Organizations Learn: Investigate,identify,institutionalize. Milwaukee: ASQ Quality Press Publication, 2008.
MLA CitationTownsend, Patrick L., and Joan E.Gebhardt. How Organizations Learn: Investigate,identify,institutionalize. Milwaukee: ASQ Quality Press Publication, 2008.
Warning: These citations may not always be 100% accurate.