Crucial conversations : tools for talking when stakes are high
| Other Authors: | Patterson, Kerry |
|---|---|
| Format: | Open Shelf |
| Published: |
New York:
McGraw-Hill,
c2002.
|
| Subjects: | |
| Online Access: |
Synopsis |
| Physical Description: |
xv, 235p.: ill.; 23cm.. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
9780071401944 |