Crucial conversations : tools for talking when stakes are high

Other Authors: Patterson, Kerry
Format: Open Shelf
Published: New York: McGraw-Hill, c2002.
Subjects:
Online Access: Synopsis

PERPUSTAKAAN IP MARA

Call Number: BF637 C45 C782 2002
Accession Item Category SMD Status Due Date Notes
0000015756 OPEN SHELF BOOK AVAILABLE