E-writing : 21st-century tools for effective communication - Booher, Dianna (Kuala Lumpur: Golden Books Centre Sdn. Bhd., 2007)
Includes bibliographical references and index
Keywords: Business writing -- Handbooks, manuals, etc; Business communication -- Handbooks, manuals, etc; Electronic mail messages -- Handbooks, manuals, etc; Electronic mail systems -- Handbooks, manuals, etc