Productivity and service quality : an essential reading for service providers
| Main Author: | Han, Flora |
|---|---|
| Other Authors: | Leong, Debbie |
| Format: | Open Shelf |
| Published: |
Singapore:
Pearson Education South Asia Pte. Ltd.,
c1996.
|
| Subjects: | |
| Online Access: |
Synopsis |
| Physical Description: |
xi, 186p.: ill.; 23cm.. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
9813076607 |