APA Citation

Han, F., & Leong, D. (1996). Productivity and service quality: An essential reading for service providers. Singapore: Pearson Education South Asia Pte. Ltd..

Chicago Style Citation

Han, Flora, and Debbie Leong. Productivity and Service Quality: An Essential Reading for Service Providers. Singapore: Pearson Education South Asia Pte. Ltd., 1996.

MLA Citation

Han, Flora, and Debbie Leong. Productivity and Service Quality: An Essential Reading for Service Providers. Singapore: Pearson Education South Asia Pte. Ltd., 1996.

Warning: These citations may not always be 100% accurate.