Pengurusan berkualiti dalam perkhidmatan

Main Author: Chek Mat
Format: Open Shelf
Published: Kuala Lumpur: Utusan Publications & Distributors Sdn. Bhd., c2000.
Series: Siri pengurusan dan pentadbiran Utusan
Subjects:
Online Access: Synopsis
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100 0 |a Chek Mat  
245 0 0 |a Pengurusan berkualiti dalam perkhidmatan   |c Chek Mat. 
260 |a Kuala Lumpur:   |b Utusan Publications & Distributors Sdn. Bhd.,   |c c2000. 
300 |a viii, 140p.:   |b ill.;   |c 21cm.. 
490 0 |a Siri pengurusan dan pentadbiran Utusan 
504 |a Includes bibliographical references 
650 0 0 |a Social service   |x Quality control   |z Malaysia  
650 0 0 |a Social work administration   |x Quality control   |z Malaysia  
650 0 0 |a Benchmarking (Management)  
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