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00775pamja2200205 4500 |
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0000014126_0001 |
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20090605090000.0 |
| 020 |
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|a 0471147419
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| 090 |
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|a HF5415.5
|b .W554 1994
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| 100 |
1 |
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|a Wilson, Larry
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| 245 |
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|a Stop selling, start partnering :
|b the new thinking about finding and keeping customers
|c Larry Wilson with Hersch Wilson; foreword by Harvey Mackay.
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| 260 |
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|a New York:
|b John Wiley & Sons, Inc.,
|c c1994.
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| 300 |
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|a xvi, 294p.:
|b ill.;
|c 22cm..
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| 504 |
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|a Includes bibliographical references and index
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| 650 |
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|a Customer services
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| 650 |
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|a Consumer satisfaction
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| 700 |
1 |
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|a Mackay, Harvey
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| 700 |
1 |
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|a Hersch, Wilson
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| 856 |
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|3 Synopsis
|u http://library.mara.gov.my:8080/e-docs/synopsis/0000014126_sin.jpg
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| 999 |
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|a 0000014559
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