The Starbucks experience : 5 principles for turning ordinary into extraordinary

Main Author: Michelli, Joseph A.
Format: Open Shelf
Published: New York: McGraw-Hill, 2007.
Subjects:
Online Access: Synopsis
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245 0 4 |a The Starbucks experience :   |b 5 principles for turning ordinary into extraordinary   |c Joseph A. Michelli. 
260 |a New York:   |b McGraw-Hill,   |c 2007. 
300 |a xiv, 208p.;   |c 22cm.. 
504 |a Includes bibliographical references and index 
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