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0000011589_0001 |
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20090316090000.0 |
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|a 0471423289
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|a JF1525.T67
|b N583 2003
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|a Niven, Paul R.
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|a Balanced scorecard step-by-step for government and nonprofit agencies
|c Paul R. Niven.
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|a Hoboken, N.J.:
|b John Wiley & Sons, Inc.,
|c c2003.
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| 300 |
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|a xiv, 305p.:
|b ill.;
|c 23cm..
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|a Includes index
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|a Total quality management in government
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| 650 |
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|a Performance standards
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| 650 |
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|a Organizational effectiveness
|x Measurement
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| 650 |
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|a Administrative agencies
|x Management
|x Evaluation
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| 650 |
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|a Nonprofit organizations
|x Management
|x Evaluation
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| 650 |
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|a Benchmarking (Management)
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| 856 |
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|3 Synopsis
|u http://library.mara.gov.my:8080/e-docs/synopsis/0000011589_sin.jpg
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|a 0000014414
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