(1999). Thesis: Toward A Customer-Frienly Organisation A Case Study Of Elektrik Bistari TNB Johor Bahru. Kuala Lumpur: iUniversiti Teknologi Malaysia.
Chicago Style CitationThesis: Toward A Customer-Frienly Organisation A Case Study Of Elektrik Bistari TNB Johor Bahru. Kuala Lumpur: iUniversiti Teknologi Malaysia, 1999.
MLA CitationThesis: Toward A Customer-Frienly Organisation A Case Study Of Elektrik Bistari TNB Johor Bahru. Kuala Lumpur: iUniversiti Teknologi Malaysia, 1999.
Warning: These citations may not always be 100% accurate.