Improving through benchmarking : a practical guide to achieving process performance
| Main Author: | Chang Richard Y. |
|---|---|
| Format: | Open Shelf |
| Published: |
San Francisco:
Jossey-Bass,
1994.
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| Subjects: |
| Physical Description: |
vii,106p.: ill.; 25cm. |
|---|---|
| ISBN: |
078795084X |