Cohen, S. (1993). Total quality management in government: A practical guide for the real world (1st edition.). San Francisco: jossey-Bass.
Chicago Style CitationCohen, Steven. Total Quality Management in Government: A Practical Guide for the Real World. 1st edition. San Francisco: jossey-Bass, 1993.
MLA CitationCohen, Steven. Total Quality Management in Government: A Practical Guide for the Real World. 1st edition. San Francisco: jossey-Bass, 1993.
Warning: These citations may not always be 100% accurate.