Dealing with difficult people : how to deal with nasty customers, demanding boses and annoying co-workers

Main Author: Cava, Roberta
Format: Open Shelf
Published: Ontario, Canada: Key Porter Books Limited, 1999.
Subjects:

PERPUSTAKAAN IP MARA

Call Number: BF637 C45C38 1999
Accession Item Category SMD Status Due Date Notes
0000001898 OPEN SHELF BOOK AVAILABLE