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| LEADER |
00673pamja2200193 4500 |
| 001 |
0000002179_0001 |
| 005 |
20050531090000.0 |
| 020 |
|
|
|a 1552630773
|
| 082 |
0 |
0 |
|a 158.26
|
| 090 |
0 |
0 |
|a BF637
|b .C45C38 1999
|
| 100 |
1 |
|
|a Cava, Roberta
|
| 245 |
0 |
0 |
|a Dealing with difficult people :
|b how to deal with nasty customers, demanding boses and annoying co-workers
|c Roberta Cava.
|
| 260 |
|
|
|a Ontario, Canada:
|b Key Porter Books Limited,
|c 1999.
|
| 300 |
|
|
|a viii, 223 p.;
|c 22 cm..
|
| 504 |
|
|
|a Includes bibliographical references and index
|
| 650 |
0 |
0 |
|a Interpersonal communication
|
| 650 |
0 |
0 |
|a Interpersonal conflict
|
| 650 |
0 |
0 |
|a Work
|x Psychological aspects
|
| 999 |
|
|
|a 0000001898
|
