Dealing with difficult people : how to deal with nasty customers, demanding boses and annoying co-workers
Main Author: | Cava, Roberta |
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Format: | Open Shelf |
Published: |
Ontario, Canada:
Key Porter Books Limited,
1999.
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Subjects: |
Physical Description: |
viii, 223 p.; 22 cm.. |
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Bibliography: |
Includes bibliographical references and index |
ISBN: |
1552630773 |