Back-to-basics listening : how to minimize conflicts and confusion by hearing what is "really" being said

Main Author: Murphy, Keven J., 1950
Format: Open Shelf
Published: Kuala Lumpur: Golden Book, 1994.
Subjects:

PERPUSTAKAAN IP MARA

Call Number: HD30 3 M868 1994
Accession Item Category SMD Status Due Date Notes
0000001733 OPEN SHELF BOOK AVAILABLE