APA Citation

Taylor, J. (1994). Successful telephone techniques: How to improve your organization's image. London: Kogan Page.

Chicago Style Citation

Taylor, Judith. Successful Telephone Techniques: How to Improve Your Organization's Image. London: Kogan Page, 1994.

MLA Citation

Taylor, Judith. Successful Telephone Techniques: How to Improve Your Organization's Image. London: Kogan Page, 1994.

Warning: These citations may not always be 100% accurate.