Quality customer service for front line staff
| Main Author: | Martin, William B. |
|---|---|
| Format: | Open Shelf |
| Published: |
London:
Kogan Page,
1994.
|
| Series: |
Better management skills
|
| Subjects: |
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| 090 | 0 | 0 | |a HF5415.5 |b .M38 1994 |
| 100 | 1 | |a Martin, William B. | |
| 245 | 0 | 0 | |a Quality customer service for front line staff |c William B. Martin. |
| 260 | |a London: |b Kogan Page, |c 1994. | ||
| 300 | |a 96 p.: |b ill.; |c 22 cm. | ||
| 490 | 0 | |a Better management skills | |
| 650 | 0 | 0 | |a Customer services |
| 999 | |a 0000001530 | ||