Quality customer service for front line staff
| Main Author: | Martin, William B. |
|---|---|
| Format: | Open Shelf |
| Published: |
London:
Kogan Page,
1994.
|
| Series: |
Better management skills
|
| Subjects: |
| Physical Description: |
96 p.: ill.; 22 cm. |
|---|---|
| ISBN: |
074941247X |