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| LEADER |
00606pamja2200193 4500 |
| 001 |
0000001421_0001 |
| 005 |
20031210090000.0 |
| 020 |
|
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|a 0070680477
|
| 082 |
0 |
0 |
|a 658.8
|
| 090 |
0 |
0 |
|a HF5415.13
|b .W255 1994
|
| 100 |
1 |
|
|a Walther, George R.
|
| 245 |
0 |
0 |
|a Upside-down marketing: :
|b turning your ex-customers into your best customers/
|c George R. Walther.
|
| 260 |
|
|
|a New York::
|b McGraw-Hill,,
|c c1994..
|
| 300 |
|
|
|a xix,209p.::
|b ill.;;
|c 24cm..
|
| 500 |
|
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|a Includes index
|
| 650 |
0 |
0 |
|a Marketing
|x Management
|
| 650 |
0 |
0 |
|a Sales management
|
| 650 |
0 |
0 |
|a Customer services
|x Management
|
| 999 |
|
|
|a 0000000998
|
