Upside-down marketing: : turning your ex-customers into your best customers/
| Main Author: | Walther, George R. |
|---|---|
| Format: | Open Shelf |
| Published: |
New York::
McGraw-Hill,,
c1994..
|
| Subjects: |
| Item Description: |
Includes index |
|---|---|
| Physical Description: |
xix,209p.:: ill.;; 24cm.. |
| ISBN: |
0070680477 |