APA Citation

Oakland,, J. S. (1989). Total quality management. Oxford:: Butterworth-Heinemann Profesional Pub.,.

Chicago Style Citation

Oakland,, John S. Total Quality Management. Oxford:: Butterworth-Heinemann Profesional Pub.,, 1989.

MLA Citation

Oakland,, John S. Total Quality Management. Oxford:: Butterworth-Heinemann Profesional Pub.,, 1989.

Warning: These citations may not always be 100% accurate.