Oakland,, J. S. (1989). Total quality management. Oxford:: Butterworth-Heinemann Profesional Pub.,.
Chicago Style CitationOakland,, John S. Total Quality Management. Oxford:: Butterworth-Heinemann Profesional Pub.,, 1989.
MLA CitationOakland,, John S. Total Quality Management. Oxford:: Butterworth-Heinemann Profesional Pub.,, 1989.
Warning: These citations may not always be 100% accurate.