Service management for competitive advantage

Main Author: Fitzsimmons, James A.
Other Authors: Fitzsimmons, Mona J
Format: Open Shelf
Published: New York: McGraw-Hill, 1994.
Subjects:

PERPUSTAKAAN IP MARA

Call Number: HD9980 5 F58 1994
Accession Item Category SMD Status Due Date Notes
0000000741 OPEN SHELF BOOK AVAILABLE