The value network : integrating the five critical processes that create customer satisfaction
| Main Author: | De Rose, Louis |
|---|---|
| Format: | Open Shelf |
| Published: |
New York:
Amacom,
1994.
|
| Subjects: |
PERPUSTAKAAN IP MARA
| Call Number: |
HD31 D473 1994 |
|---|
| Accession | Item Category | SMD | Status | Due Date | Notes |
|---|
| 0000000683 | OPEN SHELF | BOOK | AVAILABLE |