APA Citation

Kowal, J. A. (1992). Behavior models: Specifying user's expectations. Englewood Cliffs, N.J.: Prentice Hall.

Chicago Style Citation

Kowal, James A. Behavior Models: Specifying User's Expectations. Englewood Cliffs, N.J.: Prentice Hall, 1992.

MLA Citation

Kowal, James A. Behavior Models: Specifying User's Expectations. Englewood Cliffs, N.J.: Prentice Hall, 1992.

Warning: These citations may not always be 100% accurate.