BusinessSpeak : using the gentle art of verbal persuasion to get what you want at work

Main Author: Elgin, Suzette Haden.
Format: Open Shelf
Published: New York: McGraw-Hill, c1995..
Subjects:
Physical Description: xii, 247p.: ill.; 23cm..
Bibliography: Includes bibliographical references and index.
ISBN: 007019999X (alk. paper)
0070200009 (pbk.:alk. paper)